FAQ's for Cedarwood Village Apartments
1. Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community, however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
2. Why do your prices have ranges?
The prices will range for each floor plan depending on the floor, location on the property, and/or updates done inside the apartment. Updated units may include newer flooring, countertops, kitchen appliances, lighting and faucets.
3. What is the application fee and is it refundable?
Application fees are $40 per person 18 and older occupying the apartment. There is one(1) $100 administrative fee. You may pay these online by credit card, or in our office with money order or cashier’s check. All application fees are nonrefundable. A holding fee will also be required to reserve an apartment home.
4. How do I apply?
Start your application online by clicking HERE. You may also apply in the office.
5. Which utilities do I pay?
There is a flat monthly utility fee for water/sewer/trash. $32 for 1 bedrooms, $42 for 2 bedrooms, and $47 for 3 bedrooms.
Residents are responsible for electric bills. These are sub-metered and the bills that arrive to you are your actual usage.
Lease and Resident Questions:
6. What is the security deposit?
The security deposit ranges from $250 - Full Months’ rent. There are certain credit history, rental history, and employment history qualifications that are to be met.
7. When is my rent payment due?
Rent is always due on or before the first of the month. After the allotted grace period, there will be a late fee for late payments.
8. What day of the month am I liable for a late charge?
Rent is always due on the first and a $75 late fee is assessed on the 6th of every month(even Sundays and holidays). If rent is still delinquent as of the 12th, additional legal fees will be applied.
9. How can I pay my rent?
You can pay rent by setting up your online account through the Resident Portal on our property website. This allows you to use a bank account or credit/debit card to make payments. You may also drop approved payments in the dropbox (to the left of the office door) after hours and on weekends. We do not accept cash, personal checks, starter checks, or money orders for rent payments and other rentable items.
10. Who do I write the rent checks out to?
You can make cashier’s checks payable to Cedarwood Village Apartments.
11. What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. We do have Our full pet policy can be viewed HERE
12. If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60 day written notice is required. The lease buy-out fee is a flat fee. This applies for any reason other than active-duty military orders.
13. How can I refer a friend?
If you love Cedarwood Village Apartments and want to refer a friend, please let our office know! We offer resident referral bonuses throughout the year and would love for your friends and family to join our community.
14. If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or you may submit work orders online through the resident portal if you are registered. If there is an emergency maintenance request please contact the on-call maintenance number at 833-501-4054.
15. There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know as anyone staying 2 consecutive days or more needs to be added as an occupant on the lease. If someone is permanently moving in, they will need to fill out an application to be added to your lease agreement. Application fees will be required in the event that a roommate is being added to the lease.
16. I will be moving out. What do I need to do?
We require a 60 day written notice, which you are responsible for, prior to move-out. This is required regardless if the lease is ending or you are breaking your lease early. If you need to move-out at the end of your lease term, please remember to come in at least 60 days prior to the lease expiring to provide your written notice.
17. Do you have cable services?
Yes, AT&T and Spectrum service the area.
18. Can I grill on property?
No grills are permitted within the community.
19. I’m locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
20. I’ve lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.